SOMETHING KNACKERED? / GIVE US THE USEFUL BITS
Tell us what broke. Properly.
“It does not work, mate” tells us very little. Fill this in once and get a report somebody can actually fix.
01 / DESCRIBE
What needs sorting?
2 of 8 essentials
Privacy. Yes, it matters.
Reports and logs can expose usernames, server addresses, chat, folder names, or access tokens. Strip that out. Never paste a password. We are not that desperate.